Protected Travel Services (PTS) was set up to provide the UK consumer with the highest level of financial protection in the Travel Industry. PTS provides you with complete protection against the failure of both the travel company you book with as well as the suppliers they use. This protection lasts from the point that you book your holiday through to the point when you return.
As a PTS client, every tour or workshop booked through us comes with 100% financial protection and full peace of mind at all times.
PTS provide us with consumer protection in simple ways:
- You purchase a tour or workshop through Intrepid Exposures.
- All money collected from you is paid directly into an independently controlled trust account.
- PTS arrange all payments for your tour to go direct from the trust account to the suppliers. These payments are checked and authorised by the independent trustees.
- You will always be protected against the insolvency of Intrepid Exposures or any of their suppliers from the time you make your first payment until after you have travelled
The Trust Account
Solicitors and accountants have always had to hold their customers money in trust accounts. The principle is very simple; it is your money so your travel company should hold it separately and not use it to run their business. All clients of PTS, such as ourselves, are contractually bound to pay any money they receive from customers into the trust account. All card payments taken by Intrepid Exposures can only be paid into the trust account.
Intrepid Exposures Ltd are a member of Protected Travel Services (Membership #5175)
For more information regarding PTS please contact them on +44 (0) 207 190 9988 or [email protected] for further details.